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Going Deeper on Patient Experience – Podcast – Janiece Gray with Hirsch Healthcare Consulting

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Janiece Gray will be presenting with James Galloway from SSM Health
Saint Louis University Hospital about the work we've done with their Environmental Services team.

We hope you can join us in Chicago April 16-18, 2018.

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Our Recent Blog

Its' All about the Data: More Misunderstandings in Patient Experience

We can help.

We guide healthcare provider organizations down the most efficient path to their patient-centered improvement objectives.
Our approach is fast, friendly, and tailored to build on the strengths of your staff and organization.
Check out our Services page to learn more.

DTA: Defy the Asymptote

DTA stands for “Defy the Asymptote.” An asymptote is a math term for an imaginary line (or limit) that an equation approaches but never touches. In the graph (left side of the graph), no matter how big X gets, Y will get closer and closer to the asymptote but will never reach it. We use this concept as a tongue-in-cheek way to describe healthcare challenges that seem impossible to overcome.

Your asymptote may be patient satisfaction scores that have plateaued. Or the projects that go on forever, never attain the intended results, and frustrate your team. Whatever it is, the only way to overcome an asymptote is to defy it (right side of the graph), like you defy gravity. That’s what DTA Associates is here to help you do.

What asymptote do you need to defy? We can help.

Get the full story behind our name here.