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27 Dec

Closing 2018 with an eye toward 2019

  • Posted by Pamela Hessler
  • 2018, 2019
Like many of you, we at DTA Associates use the close of the year to reflect with gratitude over what 2018 has brought to us, and we look forward to 2019 with new goals. At DTA Associates, we’ve had a wonderful year! We were able to attend several conferences, travel around the country to meet many of you, and we added a team member. Read more about what our team enjoyed most about 2018, and is looking forward to in 2019...
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12 Dec

DTA Coaching Community – Interview with Rosalie Smith

  • Posted by Janiece Gray
  • Coaching, Patient Experience
On the first Monday of every month, DTA convenes a community of Care Team Coaches from across the country. The purpose of these calls is for coaches who all use DTA’s Coaching Reporting Tool to share notes and learn from one another on their coaching journeys. On our most recent call, we were able to feature an interview with Rosalie Smith. Rosalie is a Patient Experience Representative at El Camino Hospital in Mountain View, California.Here’s a look at what Rosalie had to share with the group. Read more…
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