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09 Jan

Who is Responsible for Teaching Patient Experience to New Clinicians?

  • Posted by Pamela Hessler
  • HCAHPS, Patient Experience
About a week ago, I was working from my local Panera Bread. Mostly I was trying to mind my own business and get a fairly large document written while enjoying some music and snacks. However, as I sat there, the table next to me started to fill up with about eight nursing students from one of the local universities. They were easy to spot in their branded scrubs proudly proclaiming they were part of the School of Nursing.I sat for a few minutes wondering what they might know about the types of work that we do at DTA Associates... read more...
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