News & Blog

Written by: Janiece Gray

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Care Transitions: A Contrast in Perspectives

By Janiece Gray / May 7, 2020

I love to travel. In fact, that’s one of the biggest questions I get when I talk to friends during…

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Practical Ways to Incorporate Gratitude – Part 2

By Janiece Gray / April 16, 2020

I’ve continued to hear from many of you about how much you’ve appreciated the latest blogs and the focus on…

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Practical Ways to Incorporate Gratitude – Part 1

By Janiece Gray / April 1, 2020

I heard from many of you how much you appreciated the last blog and the focus on gratitude last week. …

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Fostering an Attitude of Gratitude – When it Really Counts

By Janiece Gray / March 24, 2020

Artwork by Alyson Gray I recently spoke to a small group about the power of gratitude: “It’s not as important…

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DTA Coaching Community – Interview with Karl Thomas

By Janiece Gray / March 11, 2020

As you probably know by now (if you follow our blogs), on the first Monday of every month, DTA convenes…

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DTA Coaching Community – Interview with Eric Danielson & Leslie Johnson Part 2

By Janiece Gray / February 26, 2020

On the first Monday of every month, DTA convenes a community of Care Team Coaches from across the country. Our…

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DTA Coaching Community – Interview with Eric Danielson & Leslie Johnson Part 1

By Janiece Gray / February 12, 2020

As you probably know by now (if you follow our blogs), on the first Monday of every month, DTA convenes…

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Happy New Year 2020!

By Janiece Gray / January 2, 2020

Happy New Year 2020! We at DTA have just celebrated the end of another wonderful year with gratitude for an…

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DTA Coaching Community – Interview with Sherry Jones

By Janiece Gray / December 4, 2019

As you probably know by now (if you follow our blogs) over the past several months, on the first Monday…

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Service Culture – You Know It When You See It: Surrounded by Love

By Janiece Gray / October 10, 2019

Just yesterday I was in a meeting where we were asked to define “service culture”. My comment was that it…

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Jen Schugel

DTA Coaching Community – Interview with Jen Schugel

By Janiece Gray / April 25, 2019

On the first Monday of every month, DTA convenes a community of Care Team Coaches from across the country. The…

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Looking Forward to Seeing Y’all in Texas!

By Janiece Gray / March 27, 2019

Our team is very excited to be together in Dallas April 2-5 for The Beryl Institute’s PX 2019! We hope…

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What the Heck is Care Team Coaching? Free Download Available…

By Janiece Gray / March 12, 2019

Someone recently ended a post on a patient experience forum with “Good luck, and if anyone discovers the silver bullet,…

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DTA Coaching Community – Interview with Sandy Herrala

By Janiece Gray / February 20, 2019

On the first Monday of every month, DTA convenes a community of Care Team Coaches from across the country. The…

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Greetings from Phoenix

By Janiece Gray / February 6, 2019

This week Kevin Campbell and I had the opportunity to be in the unfortunately-not-so-sunny-or-warm Phoenix area for the AHA Rural…

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DTA Coaching Community – Interview with Rosalie Smith

By Janiece Gray / December 12, 2018

On the first Monday of every month, DTA convenes a community of Care Team Coaches from across the country. The…

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DTA Coaching Community – Interview with Patty Drinkwine-Holmes

By Janiece Gray / November 14, 2018

On the first Monday of every month, DTA convenes a community of Care Team Coaches from across the country. The…

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Getting to know the DTA Team: Pamela Hessler

By Janiece Gray / October 17, 2018

You know those people who you talk to for the first time, and it feels like you’ve known them for…

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