News & Blog

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DTA Coaching Community – Interview with Eric Danielson & Leslie Johnson Part 2

By Janiece Gray / February 26, 2020

On the first Monday of every month, DTA convenes a community of Care Team Coaches from across the country. Our…

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DTA Coaching Community – Interview with Eric Danielson & Leslie Johnson Part 1

By Janiece Gray / February 12, 2020

As you probably know by now (if you follow our blogs), on the first Monday of every month, DTA convenes…

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DTA Coaching Community – Interview with Colleen Panec

By Pamela Hessler / January 29, 2020

As you probably know by now (if you follow our blogs), on the first Monday of every month, DTA convenes…

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Happy New Year 2020!

By Janiece Gray / January 2, 2020

Happy New Year 2020! We at DTA have just celebrated the end of another wonderful year with gratitude for an…

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‘Tis the Season… for Burnout

By Pamela Hessler / December 19, 2019

Isn’t it ironic that the time of year that is known for bringing the most joy also tends to bring…

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DTA Coaching Community – Interview with Sherry Jones

By Janiece Gray / December 4, 2019

As you probably know by now (if you follow our blogs) over the past several months, on the first Monday…

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Service Culture – You Know It When You See It: Surrounded by Love

By Janiece Gray / October 10, 2019

Just yesterday I was in a meeting where we were asked to define “service culture”. My comment was that it…

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DTA Coaching Community – Interview with Pamela Hessler, CPXP

By Pamela Hessler / September 12, 2019

If you’re a regular reader of our blogs, you know by now that on the first Monday of every month,…

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Meet Nick Bell- the Newest Member of the DTA Team!

By Pamela Hessler / August 29, 2019

When you’re a small but growing business like ours, hiring can be a nerve-wracking experience. Each hire amounts to a…

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The Rural Hospital Catch-22: Can’t Afford Analytics, Can’t Survive Without It

By Pamela Hessler / August 15, 2019

Across the country, independent rural hospitals are facing a dilemma: they need to harness their data in order to measure…

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An Unexpected Part 2: Who is Responsible for Teaching Patient Experience to New Clinicians?

By Pamela Hessler / August 1, 2019

Well, I did it again… I eavesdropped and then interrupted a table full of people who were just trying to…

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Podcast: Care Team Coaching for Health Care Professionals

Lots to Say…

By Pamela Hessler / July 16, 2019

One of my earliest memories was when I was 3 years old and my mom and her friend and I…

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DTA Coaching Community- Interview with Richelle Jader

By Pamela Hessler / June 26, 2019

As you probably know by now if you’ve been following our blogs over the past several months, on the first…

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We’ve got a new look at dtaassociates.com!

By Pamela Hessler / June 11, 2019

We at DTA Associates are excited to show off our new look.  Our website recently got a face-lift and we’d…

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Fresh Perspectives from a Recent Patient Experience

By Pamela Hessler / May 29, 2019

And I’m back…. As I shared in the fall, my husband and I were expecting our first baby, and good…

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DTA Coaching Community – Interview with Ashlee Fontenot

By Pamela Hessler / May 16, 2019

As you probably know by now if you follow our blogs, on the first Monday of every month DTA convenes…

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Jen Schugel

DTA Coaching Community – Interview with Jen Schugel

By Janiece Gray / April 25, 2019

On the first Monday of every month, DTA convenes a community of Care Team Coaches from across the country. The…

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Looking Forward to Seeing Y’all in Texas!

By Janiece Gray / March 27, 2019

Our team is very excited to be together in Dallas April 2-5 for The Beryl Institute’s PX 2019! We hope…

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