- Posted by Janiece Gray
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Someone recently ended a post on a patient experience forum with “Good luck, and if anyone discovers the silver bullet, do share!” Everyone is looking for something that solves all their organization’s patient experience-related problems and makes success attainable. The closest thing we’ve found to said silver bullet is a combined approach of service culture training reinforced by individual Care Team Coaching. Check out the latest entry in our “What the Heck is…” series to learn all about Care Team Coaching and why it will undoubtedly benefit your providers and ultimately your patients and their families.